We're here to help.
Email [email protected] for anything — account help, bugs, billing questions, feedback, or safety concerns. We read everything and aim to reply within two business days.
If someone is harassing you or violating our Terms, use the report and block buttons on their profile or in the conversation — blocking takes effect immediately, and our team reviews every report. In an emergency, contact your local authorities first.
Akane opens first in the Bay Area — Fremont, San Jose, Sunnyvale, Santa Clara, Milpitas, and Cupertino — then expands from there. Join the waitlist and we'll email you when your city opens.
iOS and Android, via the Apple App Store and Google Play Store.
Yes — free to download and use. Optional premium features may be offered later as subscriptions through the App Store or Play Store.
See our data deletion page for the two-minute process.
Email [email protected] with your device type, app version, and what happened. Screenshots help.
