Last updated: October 18, 2026
PLEASE READ THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 CAREFULLY. THEY REQUIRE BINDING ARBITRATION OF MOST DISPUTES, AND INCLUDE CLASS ACTION AND JURY TRIAL WAIVERS THAT AFFECT YOUR RIGHTS.
These Terms are a binding agreement between you and Enso Labs LLC, a Texas company ("we," "us," "our") for your use of the Akane dating app and this website (together, the "Service"). By creating an account, downloading the app, or using the Service, you agree to these Terms, our Privacy Policy, and any terms presented at purchase. If you do not agree, do not use the Service.
You are not authorized to use the Service unless all of the following are true, and by using the Service you represent and warrant that:
If you cease to meet these requirements, your authorization to use the Service is automatically revoked and you must delete your account immediately.
You are responsible for the accuracy of your profile information, for keeping your credentials confidential, and for all activity under your account. You agree to treat other users respectfully on and off the Service, to comply with all applicable laws, and to use the latest version of the app.
For as long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for its intended purpose. You may not copy, modify, reverse engineer, or create derivative works from the Service.
Akane is for genuine, respectful dating. You agree not to:
Violating this section automatically revokes your license. We may warn, suspend, or permanently ban accounts in our sole discretion, without prior notice and without refund.
You own the photos and text you post. By posting, you grant us a worldwide, royalty-free, sublicensable license to host, store, display, and distribute that content as needed to operate and improve the Service. You grant the same license to other users only to the extent the Service's features allow (e.g., viewing your profile).
WE DO NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON OUR USERS AND MAKE NO REPRESENTATIONS ABOUT ANY USER'S IDENTITY, INTENTIONS, HISTORY, OR VERACITY. We may, at our discretion, conduct screenings using available public records, and you authorize us to do so — but no screening guarantees your safety. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS, ON AND OFF THE SERVICE. Use your best judgment, communicate carefully, and follow our safety guidance.
You assume all risk arising from your use of the Service and your interactions with other users, including communicating with matches and meeting anyone in person. Meet in public places, tell a friend where you are going, arrange your own transportation, and never send money to someone you met online. To the fullest extent permitted by law, you release Enso Labs LLC and its officers, employees, contractors, and agents from any claims arising from your interactions with other users or your use of the Service.
Every profile and conversation includes visible report and block actions. Blocking takes effect immediately. We review every report and take action as described in Section 4. In an emergency, contact local authorities first — not us.
Akane is free to download and use. Optional premium features may be offered as auto-renewing subscriptions purchased through the Apple App Store or Google Play Store, under those stores' terms. We never see or store your payment details. Manage or cancel in your device's store settings; cancellation takes effect at the end of the current billing period. All purchases are final and non-refundable except as required by law or granted by the store.
You may delete your account at any time (see data deletion). We may suspend or terminate your access at any time, with or without notice. These Terms survive termination, and you remain liable for amounts owed through the termination date.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT MATCH SCORES OR PROFILES ARE ACCURATE OR COMPLETE; OR THAT YOU WILL RECEIVE ANY MATCHES, DATES, OR OUTCOMES. ANY MATERIAL OBTAINED THROUGH THE SERVICE IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ENSO LABS LLC, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL — ARISING FROM YOUR USE OF THE SERVICE, THE CONDUCT OR CONTENT OF ANY USER, OR UNAUTHORIZED ACCESS TO YOUR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ZERO. THIS APPLIES REGARDLESS OF THE LEGAL THEORY AND EVEN IF YOUR REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY APPLY TO THE MAXIMUM EXTENT PERMITTED.
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Enso Labs LLC, its affiliates, and their officers, directors, employees, contractors, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, your conduct toward other users, or your breach of these Terms.
14a. Informal resolution first. Before filing any claim, email [email protected] with your name, account details, and a description of the dispute. We will negotiate in good faith for 60 days. Completing this step is required before arbitration or small-claims court.
14b. Binding arbitration. Any dispute not resolved informally will be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Harris County, Texas, in English, by a single arbitrator. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator's award is final and may be entered in any court of competent jurisdiction. Either party may seek individual relief in small-claims court instead.
14c. Time limit. Any claim must be filed within 6 months of when it arose, or it is permanently barred.
14d. Fees. The prevailing party in any dispute is entitled to recover its reasonable attorneys' fees and costs.
These Terms are governed by the laws of the State of Texas. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Harris County, Texas, and waive any objection that such courts are an inconvenient forum.
We may update these Terms; the revised date appears above and continued use after changes take effect constitutes acceptance. Material changes to Sections 12 (liability) or 14 (dispute resolution) will require your affirmative acceptance.
If any provision is held unenforceable, it will be enforced to the fullest extent permitted and the rest remain in effect (severability). Our failure to enforce a provision is not a waiver. These Terms, with the Privacy Policy, are the entire agreement between you and us regarding the Service. You may not assign your rights; we may assign ours freely.
Enso Labs LLC · [email protected]
